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Stop writing the same client emails over and over.

A ready-made library of client emails and matching texts, written for the insurance companies you sell. Each one signs itself for whoever sends it, in your agency's branding, so anyone in the office can send a polished email in seconds.

190+ templates · 10 insurance companies, 1 more coming soon · a paired text for every email

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Yellow fills in on its own. Dashed is what you type.

Insurance companies we support

  • GEICO
  • Progressive
  • COUNTRY Financial
  • Liberty Mutual
  • National General
  • Travelers
  • Idaho Farm Bureau
  • The Hartford
  • Foremost
  • Farm Bureau Financial ServicesComing soon
  • Dairyland

Write with a company that isn't listed? Ask us at support@myproagency.com.

Less time writing. More time with clients.

Your office sends the same emails every day: ID cards, payments, renewals, quotes, follow-ups. My Pro Agency makes each one take seconds, sound like your best person wrote it, and look like it came from a much bigger agency.

Get hours back every week

No more rewriting the same ID card, payment and renewal emails from scratch, or digging through old sent folders for the good version. Pick the template and send.

Your office looks far more professional

Every email arrives with your logo, colors and a polished signature with headshot, and every company detail is checked against that company's own pages. Clients see a sharp, consistent agency, not a quick note typed between calls.

New hires sound like veterans on day one

Service no longer depends on who picks up the phone. A new team member learns which template to send, not what to write, so they're helping clients the first week instead of shadowing for months. When someone moves on, the next person picks up right where they left off.

Fewer callbacks

Each email answers the next question up front: where to find ID cards, how to pay, how to report a claim. The paired text makes sure the client actually sees it.

Set up once. Send in seconds, every day after.

  1. Add your whole team

    Add every agent and team member, and each one gets their own login to the full template library. Each person sets their name, title, headshot and how they want to sign: agent, team member, or both side by side. The office adds its phone, website, review link and branding once for everyone.

  2. Pick the template

    Each person logs in to the My Pro Agency portal with their own login, where templates are organized the way an agency works: new business, policy service, billing, claims, retention and your team. Independent agencies pick the client's insurance company first, so every detail matches that company.

  3. Copy, paste, send

    The email arrives already signed by whoever is sending it. Copy it into Outlook or Gmail, fill in the client details marked XXXXXX, like their name or policy number, and send.

No plugin and no new inbox. Built the way email clients expect, so it holds up in Outlook, Gmail, Apple Mail and on phones.

What fills in on its own

Greeting→Good morning,
Sender's name→Sam Ortiz
Title→Account Manager
Office phone→(509) 555-0142
Agency name→Main Street Insurance
Review link→Review us on Google

Example values. Each team member sees their own, plus your banners and icons.

Every email comes with a text to match.

Clients check their texts long before their inbox. Each template is paired with a text that tells the client the email is waiting, so it gets opened instead of buried. No extra writing for your team.

  • Works with whatever texting platform your agency already uses. Send it the same way you send texts today.
  • Fills in the same details as the email: who is sending it, your agency and the company's app.
  • Written for each template, so the text always lines up with the email that just went out.

This is the text paired with the ID Cards template. Change the sender or company in the preview at the top and it follows.

Text message

Captive or independent, the library fits how you sell.

Captive agencies

Your company's library, in your company's brand.

  • Banners, colors and icons in your carrier's brand on every email.
  • Your company's own programs and terms: telematics, teen driver courses, discounts and billing.
  • Carrier facts checked against the company's own published pages.

Independent agencies

Your agency's brand, with every company you write.

  • Your logo and colors on every email, with one folder per insurance company.
  • A panel for each company with its own app, ID cards, payments and claims links.
  • Only the discounts and coverages that company actually offers.

Every email your office sends, already written.

Over 190 client emails, each with a paired text, covering service, sales, renewals and claims. Here's what your office gets.

Everyday service

ID cards and proof of insurance, receipts, certificates for business clients, address changes and audit requests.

Quotes written for the shopper

Rate quote emails matched to the client in front of you: the relationship seeker, the frequent shopper, the self-sufficient buyer and more.

Follow-up that doesn't quit

A 30-day working-quote sequence (days 1, 3, 9, 15, 17 and 30), plus internet lead follow-up, X-date check-ins and win-back requotes.

New policies and new clients

New policy paperwork, added homes and renters, and welcome emails that bring up umbrella coverage, valuable items and a home inventory.

Billing, underwriting and renewals

Late payment notices, underwriting requests like proof of residency and mortgagee updates, renewals and clear explanations of rate increases.

Claims and life insurance

Roof questions after a storm, fire claims, term conversions, medical questionnaires and flood and earthquake coverage offers.

Plus emails for running your own team: job offers and licensing, 30-60-90 day reviews, 1-on-1 prep, equipment and out-of-office notices. Independent agencies get the client emails for each company they write, in that company's own terms.

Browse a few by folder

    Simple monthly pricing.

    One price for your whole office. Tell us your agency, the companies you write with and who's on your team, and our team will take it from there.

    Email & text templates

    $99.99 /month

    Your whole team included, each with their own login · Month to month, cancel anytime

    Your full library of client emails and paired texts, built for the companies you write, with every team member's signature.

    Email us to get started or write to support@myproagency.com

    HR Essentials

    $39.99 /month

    Works on its own or with your templates · Month to month

    Time sheets, an out-of-office calendar, license reminders, policy training and more for your whole team.

    See everything in HR Essentials ›